Work Order Express

Work Order Express is a quick entry version of the Work Order Main frame. It allows you to enter the minimum amount of required fields needed to create a work order. You can use the Screen Designer module to customize the frame further.

 

The functionality available on the Work Order Express page includes Warranty Violations and Warranty Notes, Test Suites, Visit Reason modification, Work Order cancellation, Meter updates, Labor Wedge, and Employee Assignments.

 

All charge types can be made to the Express Work Order including internal labor, parts and commercial charges. A charge can be made by selecting the add charge link for each type. If charges have been made, the dollar amount will be shown on the job line on the Work Order Express page. A summary of charges is shown at the bottom of the page.

 

When you select the Work Request List link, the Work Request List window opens. Within the Work Request List window, select the Add checkbox of a job to add to the work order and then select Save. The work order appears within the Job Information i-frame.

 

You can select Complete, Close, or Cancel to complete and close the work order. The Date/Time stamp for completing and closing work orders defaults to the current date and time.

System Flag 5522 - Use Standard/Separate WO/Job/Warranty Notes? (Y/N)

System flag 5522 controls when you can view one Note icon on the job line within the Job Information i-frame. When you select Notes, the notes for the job display all job notes and 3C notes associated with the job on a new frame with Print functionality.

System Flags

Flag No. Description Notes
1036 # of Days Forward For Work Requests The number of days forward for work requests flag lets you specify the default number of search days to search forward for work requests. The field must be blank or in the date format "n" days.
1058 Type of pricing to use for inventory values? This flag specifies the pricing method used to value inventory: LOCAVG (Location Average), LOCSTD (Location Standard), SYSAVG (System Average), and SYSSTD (System Standard).
1062 Use Facility work orders? The purpose of the Facility work orders flag is to allow multiple cost centers (facilities) at one location. For example, one location may have a body shop facility, a tune-up facility,  a tire maintenance facility, a paint shop facility, and so on. Facility work orders flag is set to "Y", the various jobs (performed at different facilities) can be on one work order. If the flag is set to "N", each job that is performed at a different facility must have its own work order.
1125 P.O. Prefix (Contract P.O.s) P.O. Prefix (Contract POs) The prefix indicated in the User Value column will be added to all Contract Pos created in the Purchase Order frame.
1126 P.O. Prefix (Non-Contract P.O.s) P.O. Prefix (Non-Contract POs) The prefix indicated here will be added to all Non-Contract POs. Please note: It is possible to use the same prefix for both Contract and Non-Contract POs if the user desires.
1158 Maintain contract balances? Maintain contract balances? If "Y", part, fuel, and commercial vendor repairs will reduce the relevant contract balance.
1212 Time before WO open for labor charges Time before WO open for labor charges?  This flag allows the user to set the number of days prior to the open date that labor can be entered and charged to the WO. This allows for back-dating of labor. The default is "0".
1213 Validate pay class on labor charges? If the Validate pay class on labor charges? If flag is set to "Y", only the valid pay steps and pay classes set for an employee on the Employee Main frame can be used to charge labor on the Labor Wedge frame or the Labor Payroll Approval frame.
1217 Print part issue ticket?
0=no, 1=on inventory issue, 2=on part transfer, 3=both
Print part issue ticket? 0=no; 1= on inventory issue.  this flag allows the user to generate a part issue ticket each time a part is issued (1), transferred (2) or issued and transferred (3). The default is "0".
1220 Print unit markup cost,
0=none, 1=on inv. issue, 2=on part xfer, 3=both

Print unit mark up cost? 0=none; 1=on inventory issue; 2=on part transfer; 3=on both inventory issue and part transfer.

This flag allows the user to print unit mark up on part issue ticket when the inventory is issued (1), when the part is transferred (2), when the inventory is issued or the part is transferred (3). The default is "0".

1317 Flag Potential Part Warranty Violations? "Flag Potential Part Warranty Violations?"   This flag determines whether to raise a warranty violation for potential part warranty records.
1321 Failure Code required for Part Issues? "Failure Code required for Part Issues?"  If set to "Y", then a failure code is required on every issue to explain what happened to the previously installed part.
1343 Allow issue of non-stock parts from Work Order Main? (Y/N/R) If set to Y, allow non stock part issues on work order main part tab (default to retain existing functionality); If set to N, do not allow non stock part issues on work order main part tab; If set to R, allow only non stock part issues from reserves on work order main part tab.
2030 Total number of characters in P.O. number. Total number of characters in the sequential P.O. number. Automatically-generated purchase order numbers will always be this length, with the value of module flag 1125, 1126 or the location prefix in the left most column and a sequential number to the right, and zero-filled in the middle.  For example, if the value of this module flag is 8, and the value of module flag 1126 is "PC", and the next sequential number is 123, then the purchase order number will be "PC00000123". If this module flag is "0", then the length of the purchase order number is variable and is not zero-filled.
2031 Use Auto-generate P.O. number?
(N - No, Y - Yes, R - Restricted)

1) If module flag is set to "Y" then M5 will always generate a NEW PO.

2) If the module flag is set to "N" then the user MUST provide a PO #.

3) If the module flag is set to "R" then M5 will use auto-generated PO on Part Purchase Order and Service Order frame, but prevent auto-generation of PO’s on work order main, commercial work order entry, part issue and work order express.

2035 Retrieve inventory from frame loc(0) or job loc(1)

If "1", then issued inventory will come from the inventory location associated with the job location on the work order which is the way M5 works by default. If "0", then issued inventory will come from the log in user frame location for the Part Issue frame.

Part Request inventory locations are set on the part request frame only and when 1, the inventory location will be the Job location, when 0, the work order location. The location value set when the part request is created is the inventory location used for Part Request Issue, regardless of this flag setting.

2036 Restrict labor entry by supervisor(0=none, 1=own emp, 2=any emp, 3=own loc).

Use this flag to indicate who may enter labor. If you are a timekeeper, you can enter labor for anyone at any time. You can always enter labor for yourself.

 "0" means there are no restrictions. Anyone can enter labor for any employee.

 "1" means if you are a supervisor, you can enter labor for employees that you supervise.

 "2" means if you are a supervisor, you can enter labor for any employee.

 "3" means if you are a supervisor, you can enter labor for any employee whose home location you can log into. You need not be their supervisor.

In order to use this system flag properly, every application user needs to have his/her corresponding employee no.

2039 Search for part by bin

When the user inputs a bin number in a part number field and if that number is not a part or xref number, it will show in the field the actual part number in that bin and location.

If there are more than one part number in the bin, then present a list of parts the user can choose from.

The following screens will have this functionality:

Part Issue; Part Return; Purchase Order; Part Reserve; Part Inventory Location; Part Journal

Core Track Query; Part Transfer;  Part Charge WO

2041 Allow non-stock simultaneous receipt and issue? Allow non-stock simultaneous receipt and issue This flag will allow the user to receive a non-stock part and immediately issue that same part to a WO, Unit, Account, etc. The default for this flag is "Y".  If set to N, non-stock parts cannot be received and issued in Part Issue and Part Receive.
2043 Change Contract part prices at time of
O)rder, R)eceipt, N)either, B)oth
Change Contract part prices at time of O)rder, R)eceipt, N)either, B)oth This flag will allow the user to change the price of a stock part in the following scenarios: - If the flag is set to "O", then the price can be changed on the PO itself,  despite a previous contract price, to a different dollar value. If the flag is set to "R", then the price can be changed at receipt, despite what the PO stated. If the flag is set to "N", then the price cannot be changed at all.
2055 Allow Parts Receipts at a zero price?
("N" overrides authorization)
If this flag is "Y" (the default), then users holding the "RCPT AT ZERO PRICE" authorization may receive parts at a zero price. If this flag is "N",  then no one can receive parts at a zero price.
2064 Meter 1 must advance before WO completion This flag can have 3 possible values (IGNORE, WARN and ERROR). If set to IGNORE then no message will appear on the work order  when a completion date is entered and the meter 1 value was not changed. If set to WARN then a warning message will appear on the screen when attempting to complete a work order and the meter 1 value was not changed. If set to ERROR then an error will occur when attempting to complete a work order and the meter 1 value was not changed.
2065 Meter 2 must advance before WO completion This flag can have 3 possible values (IGNORE, WARN and ERROR). If set to IGNORE then no message will appear on the work order when a completion date is entered and the meter 2 value was not changed. If set to WARN then a warning message will appear on the screen when attempting to complete a work order and the meter 2 value was not changed. If set to ERROR then an error will occur when attempting to complete a work order and the meter 2 value was not changed.
2086 Allow part numbers to have non-alphanumeric characters? If this mod flag is set to "N", then new master part numbers cannot have anything but 1234567890ABCDEFGHIJKLMNOPQRSTUVWXYZ, that means no dashes, no spaces, nothing but these 36 characters. This flag does not apply to cross-reference part numbers.
2093 Use L)ocation 1st Vend or last R)eceived-From vend or D)efault for warr terms If the flag 2093 is set to "L", the warranty terms lookup will use the Location record 1st Vendor to determine whether to prompt for terms when a warranted part is issued in the issue frames. If the flag is set to "R", the lookup will use the vendor the part was most recently received from. If the flag is set to "D", neither the location 1st Vendor nor the last Received from vendor warranty terms will be used.
2095 Disallow meter changes when closing work orders This flag will determine if users are allowed to enter a meter value while closing a work order. It will also stop users from entering a meter on a work order that was previously closed.
2105 Show current meter information on the work order This flag determines if the current meter information (from unit main) is shown on the work order. If this flag is set to Y then a tool tip will appear when hovering over the meter 1 and meter 2 input fields on the work order screen. The tool tip will contain the most up-to-date meter information for the selected unit.
2140 Apply markup to the Credit Work Order option on the Part Return screen? Setting this flag is set to "Y" will apply markup to Credit Work Order. This transaction involves returning the part to stock, and the return to stock value becomes the credit value that will credit to the work order.
2142 PO status change to OPEN when RTVND: A) Always, N) Never Q) Question user When returning parts that have been ordered and received on a purchase order, this modflag governs the action with respect to the PO's status only.  If the flag is set to A (Always), a closed PO's status will be changed to ORDERED as a result of the return.  If the flag is set to N (Never), the PO status will not be changed. If the flag is set to Q (Question), the user will be asked whether to set the status to ORDERED, or leave it in ACLOSED or MCLOSED status. If the flag's user value is X, the system will follow the NEVER logic.
5001 Adopting 3-char SYSTEM code/10-char JOB code? This flag allows the user to define how they wish their job codes to display. If "Y", a 3-char system code is needed with the job code like 02-013-001. If "N" (the default), M5 utilizes the standard job code like 02-13-001.
5003 Capture Time Type / Pay Class / Step on Labor Entry If this flag is set to Yes, then the Time Type, Pay Class and Pay Step of the Employee will be captured during the Labor Entry process. The default is No.
5005 Record Time as Time in / Time Out

Available options are: 0, 1, 2, and 3.

Option 0:Time is recorded on WO, WOE, and Labor Timecard by # of hours.

On WO and WOE, Labor records for the same employee on the same work order default to the shift start time, then the previous record's end time for subsequent entries. However, the default start time values can be manually overridden. Labor Time Card defaults to the employee's shift start time for the first labor record of a shift and then defaults to the previous record's end time on all subsequent records. However, the default start time values can be manually overridden.

Former flag setting of "N"

Option 1: Users enter time by date/time; Labor Timecard defaults the employee's shift start time and defaults the previous end time from the line above when entering 2 or more lines, however labor entry on Work Order Main/Express allows users to enter a date/time value but does not create any default value. Former flag setting of "Y"

Option 2: Labor Timecard frame’s functionality will remain the same as if set to Option 0 (enter # of hours).WO and WOE labor control functionality will expand to include labor entry start at the end of a previous entry across multiple work order/indirect account labor entries for a particular employee/date/shift. A data validation rule will be added to WO and WOE to prevent a single employee from logging overlapping time entries, i.e., a given employee could not work on 2 or more jobs at the same time. An informative error message will inform the user of the invalid entry and provide instruction on how to correct it (Fix the data on Labor Timecard, as an example).

Option 3: Labor Timecard frame's functionality will remain primarily the same as if set to Option 1 (enter Time In and Time Out values). WO and WOE labor control functionality will be modified to behave in the same manner as Labor Timecard in that the default start time will be either the employee's shift start (if it is the first labor entry for that employee on that day) or will default to the last labor entry recorded for that employee on that date. Effectively, labor records on that date/shift will default to start at the end time of that employee's previous entry; this behavior will apply across multiple work order/indirect account labor entries for a particular employee/date/shift. A data validation rule will be added to WO and WOE to prevent a single employee from logging overlapping time entries, i.e., a given employee could not work on 2 or more jobs at the same time. An informative error message will inform the user of the invalid entry and provide instruction on how to correct (WO Number that is overlapping and/or Labor Timecard entry data that overlaps).

When this flag is set to 2 or 3, this flag's functionality will override 5080's for labor entries only such that the value populated on the Work Order Main labor tab's Date/Time In field is the latest labor entry’s Date/Time Out value for the current date (if other labor entries exist) or will default to the shift start time for the employee whose labor is being entered for that day. If there are no previous labor entries for the current date and the start time for the current date does not exist (shift is set for the employee to be OFF on the day in question), then the current date/time will be populated.

5010 Client Prefix Code This system flag sets the Client Prefix Code, usually set by AssetWorks.
5012 Maximum number of Part Catalogue records for automatic search This flag denotes the maximum number of part records to auto query when a user requests a search on the same part number that has multiple manufacturers. This flag works with the functionality that displays a list of values when the user tabs out of the part number field.  If the part number requested has more than the allowable number of parts to return denoted by this system flag then the list of values will not auto query.  This is to prevent a long running search of query results from potentially slowing the system down. In the event that the part number count exceeds the allowable parts count and the list of values does not auto query the user needs to enter additional filter criteria to manually search.  The default for this system flag is 100.
5013 Show Employee column on Part Issue screen? (Y/N) If this flag is set to Y, then the Employee field will be displayed and required on many part related screens including Part Issue, Work Order Main/Express Stock/Non-Stock Part Issue, Part Request Issue, Reserve Part Modal Pop-up Issue, Pending Part Modal Pop-up Issue, Part Receive, Part Return, Part Inventory Adjustment and Unit Disposal Serialized Parts Transfer.
5015 Use Failure Code on WO and Part Issue frame If this flag is set to Yes, then the Part Failure field will be displayed on the Part Issue frame and on the Part Issue tab of the Work Order frame.
5016 Use Position Code on WO?
(N - No, Y - Yes, A - Advanced)
If this flag is set to Yes, then the Position Code field will be displayed on the Part Issue tab of the Work Order frame and Part Request frame. If this flag is set to Advanced multiple position codes can be entered when the system or system/assembly code ALWAYS requires a position code entry and the quantity exceeds one.
5017 Use Reference Number on Work Order and Part Issue? If this flag is set to Yes, user can enter Reference Number on the Part Issue screen and this reference number will be displayed on the Part Issue tab of the Work Order screen.
5018 Use PO No on WO If this flag to "Y" to make the PO number field a required field when issuing a non-stock part from the Work Order frame or when receiving a non-stock part on a manual PO in Part Receive. This is either a free-formatted field or system-generated number.
5019 Use Discount % on WO If this flag is set to Yes, then the Applied Disc field will appear on the WO.
5021 Use negative discounts on WO If this flag is set to Yes, then the user may apply negative numbers in the Discount percentage field on the Part Issue tab of the Work Order frame.
5023 Show Estimated Cost On Job

If this flag is set to Yes, then the Estimated Cost On Job field will be displayed on the work order.

Will be required to be set to Y in order to set 5499 to Y.

5025 Show Part Charges with Markup on WO If this flag is set to Yes (Y), then the part charges displayed will reflect the cost with markup on the Work Order frame.
5031 Default days to warn the same part issued. Use this flag as the default value to warn the user that the same part has been issued to the same unit/work order within the number of days. To turn off this functionality, enter 0.
5034 Display Serial Number info. For Parts Transactions? Set this flag to Yes if the user would like to display the Serial Number information for all inventory functions.
5052 Default Part Issue Type to Non-Stock. When 5052 is set to "Y", the stock type drop down field on Part Issue screen will have non-stock as default value. Otherwise, stock will be default value.
5054 Use PO Line on part issue? If this flag is set to Yes, the PO line will be visible from the Parts Issue frame.
5063 Provide option to show closed work orders on the work order filter screen The user may choose to show closed work orders on the Work Order Main frame. The default is Yes.
5064 Are Mechanic Assignments used? If set to Y, must enter a mechanic assignment.
5076 Charge Account Required on Job? (Y/N)

Setting this flag to "Y" will display the Direct Account Number field on the Work Order Jobs control.

This flag has no effect on the ability to add jobs with a job reason set to require a Direct Account Number when entering the job from Labor Wedge using the Add Jobs to Work order frame.

Setting this flag to "Y" will prevent closing a Work Order which carries a job with a job reason requiring a Direct Account Number if the Direct Account Number has not been entered.

Note: If you choose to hide the Direct Account Number field on a screen designed Work Order Jobs control's setup, M5 will still require the Direct Account to be entered to save the record when adding it to a Work Order on your frame. Effectively, users won't be able to add a job with the job reason set to require the Account number from this type of frame setup.

5080 Default date for a new labor/part/commercial charge on the work order, (Y/N) The choices would be: work order open date- (Y) or current date- (N)
5081 Show contract on part issue? This new module flag controls if the Contract field will display on the Part tab of the Work Order Main frame. Indicate NO to have the field hidden.
5082 Component Rebuild allows for early receipts (Y/N)? If set to "Y", the user will be allowed to receive component rebuild parts into inventory before the work order is completed.
5091 Prompt meter1 to be updated at time of work order open? (Y/N) Setting this flag to "Y" will display a reminder message to update meter1 at time of work order open.
5109 Copy the parts list to the Pending Parts table. If this mod flag is set to "Y", the parts lists from the standard job or work request will be copied to the Pending Parts table.
5127 # of days back for Work Order open date The number of days back an open date can be set for a work order. This flag is used in conjunction with user authorization WOUNITALL-OPENDATE. Users with this authorization can backdate a work order open date up to the number of days specified by this flag.
5137 Require/Validate Bin Number on Unit Main?

This flag will control whether a bin number on Unit Main is required/validated:  

 N - Bin Number is not required/validated; will allow the Bin Number to be free form up to 30 characters;  Y - Bin Number is not required but will be validated against a part bin and is limited to 6 characters if entered; R - Bin Number is required but will not be validated; V - Bin Number is required/validated.

5172 Lock Inventory Asset fields on Unit Main? (Y/N) Setting the value of this flag to "Y" will lock the Parking Location, Bin, Condition, Last Verified By and Last Inventory Date fields on the Unit Main screen. This flag is useful for controlling entries in the Inventory Asset History table since Inventory Asset updates from Unit Main are not recorded in the Inventory Asset History table. Only entries entered via the Inventory Asset History screen will be recorded in the Inventory Asset History table. A value setting of "N" will allow users to change inventory asset information on both Unit Main and Inventory Asset History which could cause inconsistencies in the inventory data.
5194 Validate accident number on JOB? (Y/N)  If "Y", the accident number must be a valid accident number created in the table ACCIDENT_MAIN. If this flag is "N", the user can enter the accident number as a free form field.
5196 Enter accident number for a job:
A)lways, O)ption, N)ever
This flag is used to require the entry of an accident number prior to putting a job in DON status when the job has a Job Reason set up as an "Accident" job reason. Settings are: Always (A) - The system will prevent saving a job with a DON status unless an accident number has been entered. Optional (O) - The system will allow the user to save a job with a DON status with or without an accident number being entered. Never (N) - There is no requirement for a user to enter an accident number prior to saving a job with a DON status.
5208 Use Core Tracking? (Y/N) This flag when set to "Y" will add Core transactions to the Core Tracking Frame. When this flag is set to "N" it will not add Core transactions to the Core Tracking Frame.
5209 Add Core Charge to part issue extended cost? (Y/N) When flag is set to N, core charges will not default on part issues, users can toggle core charge flag to include core charges with the part issue. Parts lines will display core charges in extended costs on Work Order Main, when selected. When flag is set to Y, core charges will display/be included on all parts issues. Users will not be able to add or remove core charges. Note: This only applies to parts that have core charges set up. Parts with no core charge setup will not be able to have core charges added, regardless of setting.
5212 Use enhanced Repeat Repair system? Use enhanced Repeat Repair system.
5214 Restrict Capital Improvement Job Reason on Work Order? (Y/N) When this flag is set to "Y" job reasons that are setup as capital improvement cannot be used on unit work orders if the unit is completely depreciated.
5224 Enable lotted part logic? (Y/N) Enable or disable lotted part logic.
5238 Job "Bill Fixed" setting when billing code says to bill an estimate (Y/N)

When a unit's billing code gives the option to bill an estimate with "Bill Estimate If Job Set To Do So", this flag determines whether to default "Bill Fixed" (BILL_FIX_FL) to yes or no for each job (or work request). A job's "Bill Fixed" (BILL_FIX_FL) setting is brought down from its work request, if there was one.

5239 Job "Bill Fixed" setting when billing code says to bill non-zero estimate (Y/N)

When a unit's billing code gives the option to bill an estimate (unless the estimate is zero) with "Bill Estimate If Job Set To Do So Unless Zero", this flag determines whether to default "Bill Fixed" (BILL_FIX_FL) to yes or no for each job (or work request).

A job's "Bill Fixed" (BILL_FIX_FL) setting is brought down from its work request, if there was one.

5243 Check Job Exception (Y/N)? If is set to Yes, when work order jobs are marked DON, for only standard jobs on the work order when the user clicks on the save icon, M5 will check the exceptions for labor charge and parts charge.
5244 Require Job Notes  (Y/N)? If is set to Yes, when work order standard jobs are marked DON and the user clicks on the save icon, M5 will check to see if are any job exceptions. If there are, a pop up message will appear and the job cannot be marked DON and saved until job notes are entered.
5249 Use Validated Email Addresses and Email Group Only (Y/N)?

If this flag is Y, only email addresses created in the EMAIL ADDRESS MAINTENANCE frame OR an Email Group can be used. Otherwise, any email address can be entered within the application, but Email Groups will not function.

NOTE: When this flag and 5410 = Y, if the entered value is an email address (without the domain) AND corresponds to an email group, we will use the Email GROUP, not the singular email address.

WARNING: If you are using LDAP authentication setting this flag to Y will prevent you from logging on to the system if your email address has not been entered into the EMAIL ADDRESS MAINTENANCE frame.

5260 Default Part LOV: Stocked at L)ocation,
S)tock Part at Location, Part C)atalog?
This flag determines which LOV to use for part issue screens. If flag is set to "L", parts stocked at location LOV will be used. If flag is set to "S", part catalog (with xref) at location LOV will be used. If flag is set to "C", part catalog LOV will be used.
5282 Prevent WO Closure with a $0 Commercial Non-Warranty Charges (Y/N)? If the flag is "Y", it will not allow WO closure when there is commercial detail present for a single vendor totaling $0 and the job reason is not warranty. It will also not allow WO closure when there is commercial detail present for a single vendor without an invoice number.
5292 Allow Part Requests on Labor Wedge?(Y/N) If the flag is set to "Y", employee can add or view the part request from the Labor Wedge screen. If set to "N", the link to part request is disabled from the Labor Wedge screen.
5301 Job Note Read Only?(Y/N) If the flag is set to "Y", the job notes will be read only. If set to "N", job notes field will be open for editing.
5303 Prompt pending work request at time of adding job? (Y/N/F) Setting this flag to "Y", will prompt the user at the time of adding a job to verify that the job being entered will be added from the pending work request. If set to "N", job being entered will be considered a manual direct entry not associated with a pending work request. If set to "F", the user will be forced to add the job from the Work Request List window.
5315 Ability to Backdate Department Work Order open date? (Y/N) If the flag is set to "Y", the user will be able to open a second department work order on a previously open department and date it prior to the last department work order's Start Date (Open Date).
5344 Is incident number required when job reason is flagged as Road Call? (Y/N) If Y, the incident number column will be added on work order main/commercial work order entry and if job reason added is flagged as Road Call, the incident number is required; If N, the incident number column will not be added and incident number is not required.
5364 INV_NO Required on WO Main Comm Charge, Comm WO, WO Express, Vendor Repair (Y/N) Invoice No Mandatory on Work Order Main's Commercial Charge Tab, Commercial Work Order, Work Order Express and Vendor Repair. Previously, the "Invoice" field was always optional, but adding the value of Yes, it becomes mandatory.
5385 Vendor Invoice duplication warning? (W/V/N) The default will be N. No validation,allow duplicate vendor and invoice combination. W = Warning message that vendor and invoice combination have been used, allow user to contuine. V = Warning message that vendor and invoice combination have been used, do not allow user to continue.
5391 Attachment required on DON job with Commercial Charges? (Y/W/N) The default will be N to preserve existing functionality, (attachment is not required). W = Warning message that attachment is required, but allow user to continue. Y = Warning message that attachment is required, do not allow user to DON the job until an attachment has been associated to the job. Do not allow user to add a Commercial Charge to a job in DON status without an attachment. Completing/closing work order is not allowed without an attachment. Attachments on DON jobs functionality ONLY exists for Work Order Main and Work Order Express frames.
5392 Allow Commercial WO to be opened on WO Main Y/N If set to 'N' then then do not allow a Commercial Work Order to be opened on Work Order Main.
5396 Unit Work Order Contact Default Source (O,D) The default value will be set to "D" to preserve existing functionality, which defaults the contact information (Name, Phone and Ext.) from Department Main. If the value is set to "O" then default the contact information from the Operator fields stored on Unit Main. The flag only applies to Unit Work Orders. Component and Department Work Orders will use existing logic to default work order contact name and phone number, which is from Department Main.
5397 Apply markups then tax?(Y/N) If the value is set to "N", the part charges will have tax applied first, then markups; If the value is set to "Y", part charges will have markups applied first, then tax. The default value is N to preserve existing functionality.
5402 Use hyperlink to enter tax? (Y/N) If the value is set to "Y", the add tax column on commercial work order entry will be hyperlinks rather than simply entry field, and the enter tax hyperlink field will display on work order main. The default value is N to preserve existing functionality. If this flag value is set to Y, the system flag 5404 value cannot be set to Y.
5403 Require Estimated Labor Hours? (Y/N) System default will be "N". If the value is set to "Y", then estimated hours will be required (greater than 0) on the job tab for work order, work order express, work request, and work request campaign screen.
5404 Use simple entry field to enter tax on work order main? (Y/N) If the value is set to "Y", the simply entry field tax amount on work order main Comm tab will display. The default value is "Y" to preserve existing functionality. If this flag value is set to Y, the system flag 5402 value cannot be set to Y.
5407 Display a popup warning when attempting to create a work order? (Y/N) If the value is set to "Y", Display a popup warning when attempting to create a work order for a unit/component at a maintenance location that is different than what the unit/component is currently assigned. If set to "N", the popup warning will not display. The default value is "Y"
5410 Append Default Email Domain to email addresses? (Y/N) If the value is set to "Y", the default email domain will be appended to email addresses within text fields. The default value is Y.
5419 Work Order Audit Date Updates (0/1/2/3)

0 - Dates are not audited (system default); 1 - Audit Due Date only; 2 - Audit Contact Dates only (Notify and Pick-up); 3 - Audit WO Due Date and Contact Dates.

5428 Validate project code on JOB? (Y/N) If "Y", the project code must be a valid project code created in the table PROJECT_CODE. If this flag is "N", the user can enter the project code as a free form field.
5429 Number of days back for Work Order Project Code?

Enter number of days back from the approval date of the work order project code to display on list of values.

5430 Enable WO Project Codes? (Y/N) Default is "N" to preserve existing functionality. If "Y", display WO Project Code Column on Work order Main and Work Order Query.
5447 Utilize Customer Contracts for Pricing Y/N

Default value will be set to N. If set to Y, then pricing will first look to see if the customer has a customer contract that applies, if not, look to see if a global contract applies secondary, if not it would then fall through and use standard M5 pricing logic. If set to N, M5 pricing will use standard M5 pricing logic only.

5454 Require Part Charge Approvals on Work Orders (Y/N)

Default value will be set to N. If the system flag is set to Y, a checkbox will be added to each part charge row on Work Order Main where authorized users can approve Part Charges.

Please note, users with the APPROVE PART REQUEST privilege will be able to set the check box/approve parts lines.

5457 Default Vendor on Part Requests

Enter a default vendor code for approved part requests. If a vendor code is entered, all approved part requests will default system flag value vendor code within the vendor column on the Part Request Handling screen.

5460 Warn if part being issued is under warranty? (Y/N)

Default value will be set to N. Setting this flag to Y, users will get a warning the part being issued is under warranty when issuing from Part Issue and Work Order Main Part tab.

5461 Display a message to let users know the part issuing has a core charge? (Y/N) Default value will be set to N. Setting this flag to Y, users will get a message when issuing a part that has a core charge on Part Issue, Work Order Main Part tab and Part Receive screen.
5466 Add additional fields for the age of vehicle on standard job tech spec. (1/2/3)

1 - No changes at all. This is the default value to preserve the current functionality. 2 -  The new fields are visible and editable, but do not have any system impact. 3 - The new fields are visible, editable and alter the way in which Standard Jobs are created.

5474 Require Unit Condition? (Y/N) If system flag is set to Y, the unit condition will appear on the Visit Information on Work Order Main and Work Order Express and will require the user to enter a unit condition upon completing a work order. If set to N, the unit condition will not appear and users will be able to complete a work order without entering a unit condition.
5478 Use Enhanced Job Quantity functionality? (1, 2, 3)

The default will be 1 to preserve the existing functionality. The Job Quantity field will be present and editable on the Booking, Work Request and Work Order, but have no enhanced functionality. The standard functionality of Job Quantity is that when it is amended on Work Request Main, it recalculates part quantities proportionately; and when 'Recalculate Estimates' is selected, it will recalculate the parts costs (if part costs are calculated.)

When system flag is set to 2: The Job Quantity will be present on the Booking, Work Request and Work Order Main. When it is updated on Booking Appointments or Work Request Main, it will automatically recalculate the Labour Time and Shop Time by an amount proportionate to the Job Quantity change. When it is updated on Work Order Main, it will automatically recalculate the Labour Time only by an amount proportionate to the Job Quantity change. Additionally, on the Booking, Job costs will be recalculated if the Job is Contract Job. The existing functionality on Work Request Main (described above) will also still apply. Note: The Job Quantity on Work Order Main, in the Change Job Visit Reason popup, is always read-only.

When system flag is set to 3: All of the changes from option #2 will occur, and additionally the System/Assembly Code frame will have a new validated column where jobs are granted the ability to allow changes to Job Quantity on a row by row basis. The default setting for each row will be N; the setting will only need to be changed for jobs which do allow a Job Quantity of greater than 1. When the setting for a System/Assembly is N, a user will not be able to amend the Job Quantity for that job on any screen.

5480 Use Vendor Labor Rates? (Y/N) Setting this flag to "Y" will populate the commercial labor amount on the Work Order Main Commercial tab and the Commercial Work Order frame based on a new field on Vendor Main called "Default Labor Rate" Setting this flag to "Y" will allow users to enter a Default Labor Rate on the Vendor Main record. This will also display the Vendor Labor rate on Labor Rate field on the Work Order Main Commercial tab and the Commercial Work Order frame. Finally, it should set the existing Labor Amount field on the Work Order Main Commercial tab and the Commercial Work Order ready only and calculated based on the Labor Hours and Vendor Labor Rate filed (Labor Hours*Labor Rate=Labor Amount).
5481 Default Vendor Labor Rate

This flag work in conjunction with System Flag 5480. If a vendor labor rate is not set on the vendor record this value will be used to populate the Work Order Main Commercial tab and the Commercial Work Order frame. This flag will be reference for any vendor record which does not have a value populated in the new Default Labor Rate field. It should be numeric with a positive value and up to 2 decimal places. The default value should "0" (zero).

5495 Make Job Notes Mandatory (Y/N)?

Default value is N to preserve the current functionality.

When set to Y job notes for work orders will be a required to set a job status to DON. This applies to the Work Order Main, Work Order Express, and Labor Wedge frames for Work Orders in Open Status only.

(Jobs added to completed/closed work orders, by definition, default to DON status. Users are not "setting" the status, thus this functionality does not apply/notes are not required.)

Note: auto-generated job notes do not qualify when the flag is set to Y. Any system-generated notes are not considered to be valid job notes for this functionality.

When set to N job note functionality will work as previously designed (job notes are not required to set a job status to DON).

5499 Require Job Estimate Cost When Job is Commercial (Y/N)

If set to Y, the Estimate Cost field on the Job tab for a previously-saved job must have a value > 0 for users to be able to enter Commercial charges for that job.

Will require flag 5023 to be set to Y to set this flag to Y.

5500 Display Defect information (Y/N)

If set to Y, the defect information will be shown on both the Work Request List modal window and the Job Tab on Work Order Main. If set to N, those fields will be hidden. The default is Y.

5504 Enforce Application User Vendor on Commercial Work Order? (Y/N)

The default is N to preserve the current functionality. When set to Y, and when the application user is assigned to vendor(s) on Application User Maintenance Vendor List iframe, he/she will be restricted to only see work from that vendor(s) on the Commercial Work Order screen.

5519 Show Part Request Notes on Work Order Main? (Y/N)

When this flag is set to Y, users can access Part Request Notes for a Job through the Job Control of Work Order Main.

5522 Use Standard/Separate WO/Job/Warranty Notes? (Y/N)

When set to N, the notes icon on the Job lines of WO Main, WO Express, and/or Commercial Work Order job lines and the Add Job Notes link via Labor Wedge will be used to show all job notes AND 3C notes associated to that job on a new frame, which will also include the new ‘Print’ functionality. The Warranty Notes icon and frame will still be available, as before, which should be used if users wish to cancel the Warranty.

 

Role Privileges

Role No. Privilege Description
37 WOUNITALL - COMMERCIAL

Allows the user to add commercial charges in work order main.

41 WOUNITALL - LABOR

Allows the user to add labor charges to a work order from work order main.

42 WOUNITALL - PARTS Allows the user to charge parts from work order main.
51 WOUNITALL - JOBS Allows the user to add jobs to work order main.
55 EDIT METER 1 Authority to update Meter 1.
56 EDIT METER 2 Authority to update Meter 2.
58 WOUNITALL - OPENDATE Allows the user to change open date in work order main.
59 NEW NON-STOCK PART Allows the creation of new non stock parts on-the-fly from the Purchase Order Frame and Part Receipt (manual receipt only), Purchasing Requisitions, Part Request and Request Handling and Purchasing Contracts.
60 RUN IMMEDIATE

Authority to run immediate Crystal Reports

61 ADJUST CLOSED WO Allows user to adjust a closed work order.
70 RCPT AT ZERO PRICE Authority to receipt parts at zero price.
84 CHG JOB VISIT REASON The user is allowed to change a job visit reason on an open work order.
88 WO W/DIFF MAIN LOC Allows user to open up a work order on a unit from a different maintenance location other than the unit's maintenance location.
90 COMM VEND

If the user does not have the WO COMM privilege, then they are not allowed to change any commercial charges on Work Order Main.

92 CE EMAIL EXTERNAL Allows Crystal Reports to be emailed to internal and external domains.
93 WO-OPEN ESTIMATES If the user is granted this, they are allowed to edit the estimated labor hours column on WO Main.
94 WO-COMP-CLO ESTIMATE If the user is granted this, then they can edit the estimated hours on WO main if the WO is completed or closed.
97 ANY-WO-LABOR-DATE If user is granted this, they will be allowed to enter labor past the WO completed date or before the open date.
106 MOD APPROVED LABOR Allow modification of labor already approved by the supervisor.
123 UPD AUTH COMM AMT Authority to enter and update the vendor commercial charge authorization amount on Work Order Main and Work Order Express.
134 ADJ CLOSED WO - COMM If the user only has the Adjust Closed WO minus this new privilege, then the commercial charge tab is read only. If the user has both privileges, then the user can adjust all charges on the closed work order.
141 APPROVE PART REQUEST Allow a user to click the approve check box on the new Part Request Handling screen.
143 CHANGE WO LOCATION Ability to change the WO Location on work order.
148 BACKDATE-COMM-CHGS Ability to backdate the invoice date on the <Comm> tab of the WO to be prior to WO Open Date.
165 CREATE DEPT REQ

Gives user the ability to create a Department Requisition on the fly.

171 NEW PART XREF Allows user to add new part cross references.
177 UPD WO CORE COST Allows user to update the core cost on Work Order Main if the part is a core part. For a closed work order, if the user has this privilege AND the ADJUST CLOSED WO privilege, they can also update the core cost.
186 UPD EST JOB COST Allows user to update estimated cost on work orders.
194 UPD WO ZERO EST HRS Allows the user to update the four time-related value fields on a work order (Labor/Shop/Contingency/Book and Est. Hrs. on the Job Line - accessed underneath the pencil icon in Work Order Main/Estimates Tab) when the current value is NOT zero.
196 UPD WO PARTS

Authority to update work order parts information.

205 UPD JOB QTY W/BOOK  
214 ADJ CLS JOB RSN

Allows user to adjust the job reason on a closed work order provided they also have the ADJUST CLOSED WO privilege.

215 ADD JOB TO COMPL WO Allows user to add jobs to work orders in completed status.
220 UPD SAFETY DATA Allows user to update the Defect No, Defect Date and Cannot be Driven checkbox for the existing data on WR Main and WO Main. User without this privilege can only enter the new data but cannot update once data is saved.

 

See also:

Work Order Main

Screen Designer

 

Workflow Application Training User Guide

 

 

Last Updated: 08/14/2020, 03/2023

 

 

 

NOTE: To view a list of System Flags and Role Privileges that may impact this screen, hover over the screen title in M5 to display the bubble help/tooltip. At the bottom of the bubble help/tool tip, there is a Settings hyperlink. Click that hyperlink to display the list of flags and privileges.

 

Additional training and technical documents on this subject may be available in the Resource Files area.